Situation
Dunkin Donuts, a coffee and food franchise with more than 5,000 locations worldwide, was preparing to launch a new product. The company needed to create a unified promotion across stores nationwide, one that made a splash with consumers and motivated employees.
Solution
Putting All Star’s corporate identity expertise to work, Dunkin Donuts developed and launched an extensive logoed merchandise employee incentive program, which entailed importing heavyweight T-shirts and canvas caps. Thousands of custom-made products were shipped to each franchise in time to coincide with a six-week promotional new product celebration.
Results
The new product line quickly became synonymous with Dunkin Donuts, increasing business exponentially, while also reducing competition. All Star has since sourced merchandise for several of Dunkin Donuts’ incentive and premium needs, including mystery shopper competitions that promote up-selling and customer service, customer promotions and in-store retail sales.










